英文雛形

Dear {B_FULLNAME}

Thank you for your purchasing item!
We are very glad you chose us for your partner.

We will be getting ready for shipment your item in shortly.
When we ship it out, we will advise you for the tracking number and the name of courier company.

We are sure that we will take care all the way until you receive the item.
So, please let me know, if you have any questions.

Thank you very much for your understanding and cooperation.

(Attention)

As the Corona Virus spread all over the world, the logistic is shot down here in Japan.
Therefore, it is taking big delaying to shipping your item out to your country.
It will take very long time to reach you.

If you are still okay with that, then we can proceed to ship your order out.

Would you please let us know what you think?

Thank you for your understanding and cooperation.

Best regards

{S_FULLNAME}

Dear {B_FULLNAME}

Thank you very much for purchasing the item.

The International air flight schedule is taking cutting, because of Corona Virus world wide spread.
Because of that, the flight going to your country is also going to take big delaying.

So, it probably will be long time to reach you.
Or
The item will return it to me.

Since you bought the item from me, and I would like to ship it to you.
Then, I propose that how about using DHL

I need to ask you some additional fee for DHL.
But it is for sure, within 1 week, you will receive the item.
Also, for DHL, item will not return it to me.

Please check and let me know, what you think
thank you very much for your understanding and cooperation
best regards,

P.S
wishing all for peace day will come soon
God bless for all

{S_FULLNAME}

Please read this message, because I want to deliver the item to you for making sure.　（件名です。直接メール送信する際に使ってもらえればと思います）

Dear {B_FULLNAME}

Thank you very much for purchasing the item.

A number of the International flight is cut at Japanese Airport, because of Corona Virus.
Because of that, Japan Post Office told me that it would be large delaying to ship the item to your country.

So, it can foresee a long time delaying. Or not even deliver the item to you, but it would return it to me.
At this moment, the post office network is confusing all over the world.
Many shipping items have missed the location after their shipment from Japan.

Because you purchased the item from me, I really want the item to deliver to you.
Therefore, I would recommend you to use DHL.

If you use the DHL, I am going to have to ask you an additional charge for that.
But DHL can deliver the item to you faster and, there are no worries about returning the item, or lost the item.

So, May I use the DHL for shipment?
After I receive the your replying, then I will check the fee and inform you.
You can still make cancel when I inform the additional fee which you don't like it.

Please check and let me know, if you don't mind useing the DHL.
I'm looking forward to hearing from you.

I am very sorry for the inconveniences.
thank you very much for your understanding, patient, and cooperation.
best regards,

{S_FULLNAME}

Dear {B_FULLNAME}

I shipped your item out to you today.
It will take some time to arrive.

Please note that there is a possibility of delaying in delivery due to Corona Virus.
In case of big delaying, do not hesitate to contacting us.
Then I will check the status of the package, immediately.
The tracking number is below.

Carrier: Japan Post

{SHIPPEDDATE}

Please check the delivery status by entering the tracking number from the below site.

https://www.17track.net/en

When you receive your item, please check the merchandise whether it has damage or not.
Don't hesitate to contacting us if you have any concerns or questions.

Even this Corona Virus circumstances, if I can make you happier with my item, then
it makes me happy as well.

Please staying safe and healthy
We will pray for your health and happiness

Best regards

{S_FULLNAME}

Thank you very much for purchasing my item.
We just got a notification from Japan Post Office that Because of Corona Virus, Japan Post Office has been temporarily banned flying out the items to over 152 countries from Japan, starting from April.

It is not given any assurance when shipment resume.
Apologizedly, your country,国名入力, is also included this restriction.

We are very sorry for inconveniences. We are not able to ship your item out, even you already purchased the item, because of Corona Virus.
Would you mind to allow us to make cancel this order?

We are look forward to hearing from you.
Thank you very much for your understanding and cooperation
Best regards,

Thank you for your purchasing the item.
However though, we just got a notification from Japan Post Office regarding International Shipment.
They had been banned to fly out to over 152 countries from Japan starting on April because of Corona Virus circumstances. The resuming schedule is not given yet.

We are regret that your country,国名入力, is also included this restriction list.
Once your item shipped it out, but it was returned to us because of Corona Virus.

We are very sorry for inconveniences.
Even you already purchased the item from us, but because of the restriction, we are not able to send you the item at this moment.

Would you mind to make cancel this order?
Please check and let us know
looking forward to hearing from you

thank you very much for your understanding and patient
best regards,